Shipping Policy

We generally ship from our warehouse in Germany the next day. All product listed are in stock and when size or color of a dress or shoes is not available anymore you will see the variants removed in the product page listing.

It usually takes 6-12 working days for all orders to be delivered in Germany, Switzerland and Austria.

All orders are usually shipped within 1-2 working days. This time period may be slightly longer during sales periods (e.g. November/December, customizable products take 3- 5 days to custom).

Note: If there is a problem with your order, the production time will understandably be extended. Once the item(s) have been shipped, there is nothing we can do to change your order.

All orders are shipped with tracking and you will receive your tracking number by email as soon as it is available ( usually within 24h from the order ).

NOTE: Occasionally delays may occur due to pandemics and holiday periods. For more detailed information, please refer to the General Terms and Conditions (T&C).